01642 477200

I've had 2 customers this week confused by this. The new update to Windows Live Mail turns on the conversation view by default. You'll know if you have this update, as the toolbar across the top will be completely different, it now looks like the Office 2007 / Office 2010 ribbon.

Conversation view groups all the messages to do with a conversation under the most recent one. Whilst this can be useful, some people find it confusing, as it seems that some of their emails have disappeared.

The solution is to turn off the conversation view. Select View from the top toolbar, and click on the Conversations button. The button will expand, revealing an On and Off setting. Simple.

• < Prev
• Next >